About Us


Komosion has more than 80 clients drawn from across most sectors of the Australian economy including travel and leisure, finance and banking, manufacturing, government, health, education and not for profit.

We operate out of Sydney, Melbourne and Brisbane and have a core team of more than 30 people.

We specialise in the development of customer-centric strategy and the delivery of channel solutions which combine digital technologies and traditional approaches.

We work with our clients to define business goals and channel objectives shaped by real insights into the way customers want to be engaged.

We work hard to make it simple for your audience to connect with your brand and help you deliver genuine customer value via the most appropriate channels.


Our Evolution


We combine a management consulting approach with digital know-how and customer centricity.

We started life as a digital agency with a technology backbone and now see our role as helping our clients engage their customers for mutual benefit. We think and we do.


Our People


Our leadership team combines multiple disciplines and executive experience honed in the private and public sectors.

John O'Neill, Managing Director


Corporate Strategy and Communications

Lisa Hickson, Strategy Director


Strategy and Solution Development

Mara Patterson, Group Director - Client Engagement


Key Account Management and Sales & Marketing Solution Design

Rhonda Sweet, Customer and User Experience Specialist


Customer Behaviour & Experience Mapping and Analysis

Andre Kakos, Business Solutions General Manager


Solution Design, Project Management and Client Delivery

John Doyle, General Manager Technology & Solutions Architecture


Systems Architecture, Road-mapping, Technical Solution Design and Development

Christopher Skene, Senior Drupal Architect


Extensive experience in planning, implementing and working with Drupal

Dee Teddy, General Manager, Victoria & Digital Production


Key Account Management, Content Strategy, Digital Production, Social Media Community Management

Rebecca Zabow, Senior Business Analyst


Business Analysis, User Experience Design and Customer Journey Mapping

Darren Cornish, Creative Director


Brand, Creative Direction and User-Centred Design