User Centred Design (UCD)

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Komosion is a passionate advocate of User Centred Design which, put simply, could be thought of as empathising with website users by looking at an organisation from the outside in rather than from the inside out.

User Centred Design process, illustrated below, is designed to:

  • Differentiate those functions designed for users and those that need to be provided by purely technology-driven solutions.
  • Iterate our design solutions and evolve our concepts by involving users and key stakeholders, and
  • Employ a multi-disciplinary design approach by using skills from business analysis, information architecture, interaction design, and information management.