Expertise

Home»Expertise

Our Expertise



Komosion has a a very rare combination of management consulting skills, digital know-how, and a real focus on customer centricity. The digital opportunities, combined with the way we’ve physically and historically done things, mean that we can make transformations in the way we engage with each other as people and as businesses and clients, that’s never before been possible.

John O'Neill, Managing Director, Komosion


We combine a unique mix of:

We offer strategic consulting services delivered by a team that combines years of consulting and C-suite experience.

Our approach extends from strategy through to functional execution and related support services. This approach ensures that we understand the role and objectives of every channel and engagement point we build or support.


Our Customer Experience Design process includes mapping and analysis of customer journeys, touch points and business service blueprints.

By understanding customer needs, triggers and emotions, we are able to help our clients prioritise, innovate and achieve competitive advantage.


We create customer engagement via digital channels, technologies and tools.

Our expertise spans the full marketing technology stack and array of digital channels.

We are agnostic and evaluate, scope and build using technologies best suited to customer needs.