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Just how important is customer experience?

Just how important is customer experience?

27 Jul 2017

"Luxury travel... It's about getting a cold glass of water just before you knew you were thirsty, that's luxury."

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Inside Komosion: The QLD WaterAid Masquerade Ball!

Inside Komosion: The QLD WaterAid Masquerade Ball!

26 Jul 2017

The 2017 Queensland WaterAid Masquerade Ball raised $180,000 for WaterAid!

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Komosion in the news: Travel Daily

Komosion in the news: Travel Daily

25 Jul 2017

FLIGHT Centre is evolving from a supplier-driven to a customer-driven organisation, with the firm’s journey over the last few years detailed in a conference session at this morning’s Travel Industry Exhibition on in Melbourne.

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Komosion in the news: Travel agents need to 'stand in the shoes of the customer'

Komosion in the news: Travel agents need to 'stand in the shoes of the customer'

18 Jul 2017

In the face of intense competition and online price aggregators, travel companies have to provide unique experiences to set themselves apart.

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Komosion in the news: Flight Centre reveals Aussie travel trends using customer data

Komosion in the news: Flight Centre reveals Aussie travel trends using customer data

21 Jun 2017

Komosion has assisted Flight Centre in the production of a new report using customer data to describe and define the behaviour of Aussie travellers.

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