NSW Office of Local Government

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NSW Government Office of Local Government - Website Development




The Solution



The work involved undertaking a strategic review to help OLG better segment site structure and content for key audiences and improve navigation and "discoverability" of its information and services. OLG also desired to refresh the look and feel in a way that reflects its innovation and reform agenda reflected in its Destination 2036 work.

Komosion provided analysis of:

  • Website statistics feedback and available information on website usage and clients
  • Site performance, resource usage and identification of resources that no longer meet requirements
  • Site ergonomics, user experience
  • The site’s adherence to common standards and better practice
  • Extent to which the site meets OLGs corporate goals and strategic direction
  • Responsive design templates
  • Komosion was then appointed, via tender process, to complete the Development Project:
  • Implementation on the Drupal CMS platform
  • Provide ongoing support and maintenance

Komosion was then appointed, via tender process, to complete the Development Project:
  • Implementation on the Drupal CMS platform
  • Provide ongoing support and maintenance


The Result



Defining key personas to represent a wide variety of users enabled Komosion to quickly devise a site architecture with clear labelling of navigation to support users in finding deep content. Intense user testing, both in person and online, helped refine that navigation and confirm the direction we recommended to OLG.

OLG now has a user-friendly website that is able to be easily navigated with information found in a reduced number of clicks. The site was developed by Komosion’s technical team on Drupal CMS.